1. Ordering and Processing: Once you place your order, our dedicated team will carefully prepare and package your items. Please allow 1-3 business days for order processing. During peak seasons or special promotions, processing times may vary slightly, but we strive to get your order ready as quickly as possible.

2. Shipping Options: We offer a range of shipping options to suit your needs, including standard and expedited shipping. The available shipping methods and estimated delivery times will be displayed during the checkout process. You can select the option that best aligns with your preferences and schedule.

3. Tracking Information: After your order has been processed and shipped, you will receive an email confirmation containing a tracking number. You can use this number to monitor the status and location of your package. Please note that it may take a short period for the tracking information to become available after shipment.

4. Domestic and International Shipping: We ship both domestically within the United States and internationally to various destinations worldwide. Please be aware that shipping times for international orders may vary due to customs procedures and local postal services. International shipping will start 2024.

5. Shipping Fees: Shipping fees are calculated based on the shipping method you select and the destination of your order. The exact shipping cost will be displayed during the checkout process for your convenience.

6. Shipping Delays: While we make every effort to ensure your order reaches you promptly, please understand that unforeseen circumstances such as weather events, customs delays, or other external factors may occasionally cause shipping delays. We appreciate your patience and understanding during such rare occurrences.

7. Shipping Address: Ensure that you provide an accurate and complete shipping address during checkout to prevent delivery issues. It's also important to match your address with your credit card. We cannot be held responsible for delays or non-delivery due to incorrect address information provided by the customer.